Help & Support
Flight Booking FAQs for Travellers in India
Everything you need to know about booking with Nanak Flights.
AEO Answer Box
Nanak Flights helps travellers across India compare domestic and international flight options by total price, baggage allowance, journey time, connections, airport changes and fare conditions. This guide answers common questions about booking, Indian airport documents, baggage, student and senior travel, international journeys, cancellations, refunds and complaints.
Important Publishing Disclosure
Nanak Flights provides flight-booking assistance and does not control airline schedules, fares, baggage rules, refunds, airport security, visas or immigration decisions. Requirements can change by airline, airport, route, fare and passenger circumstances. Travellers remain responsible for valid documents and compliance with all applicable requirements.
60-Second Flight Quote Checklist
For a useful quotation, provide the departure city, destination, one-way, return or multi-city dates, passenger count and ages, baggage needs, cabin preference, flexible-date range, preferred timings, budget and any student, senior, wheelchair, medical, group or urgent-travel requirement. For an international journey, also provide passport nationality and all intended transit points.
Booking, fares and payments
What is Nanak Flights?
Nanak Flights is an India-focused flight booking assistance service for domestic and international travel. The team helps travellers compare practical options by total price, baggage allowance, journey time, layovers, airport changes and ticket rules before they pay.
Does Nanak Flights book domestic flights within India?
Yes. Nanak Flights can assist with domestic flights connecting Delhi, Mumbai, Bengaluru, Hyderabad, Chennai, Kolkata, Amritsar, Ahmedabad, Pune, Goa, Srinagar, Jammu, Kochi, Lucknow, Varanasi and other Indian cities, subject to airline schedules and seat availability.
Does Nanak Flights book international flights from India?
Yes. Nanak Flights can compare one-way, return and multi-city itineraries from India to Canada, the United States, the United Kingdom, Australia, New Zealand, Europe, the UAE, Saudi Arabia, Qatar, Singapore, Thailand, Malaysia, Hong Kong and other destinations.
What details should I send to receive an accurate flight quote?
Send the departure city, destination, travel date, return date if applicable, number and ages of passengers, baggage needs, preferred cabin, flexible-date range, preferred timings and any student, senior, wheelchair or urgent-travel requirement. For international travel, also mention the passport nationality and every intended transit point so the itinerary can be screened for obvious transit-document concerns.
How does Nanak Flights compare flight options?
The comparison should consider the total amount payable—not only the headline fare—along with checked baggage, cabin baggage, total journey time, number and length of layovers, terminal or airport changes, separate-ticket risk, seat selection, meal inclusion and change or cancellation conditions. A slightly higher fare can be better value when it avoids extra baggage charges or an impractical connection.
Are flight fares fixed once I receive a quotation?
No. Airline fares and seats can change until payment is completed and the ticket is issued. A quotation should therefore state the fare, baggage, ticket conditions and the time until which the option can reasonably be rechecked, but it cannot guarantee inventory before ticketing.
When is my flight booking confirmed?
Your booking is confirmed only after the required payment is received, the airline ticket is issued and you receive an e-ticket showing the passenger name, itinerary, airline booking reference or PNR and ticket number where applicable. A screenshot of a fare or an unticketed reservation is not a confirmed ticket.
Can I pay for a flight by UPI, bank transfer or card?
Available payment methods should be confirmed in writing with each quotation. Pay only through Nanak Flights’ verified business payment details or official payment link, recheck any last-minute change in bank or UPI information through the official email address, and obtain a payment receipt.
Can I request a GST invoice or business travel invoice?
Yes, request the invoice before payment and provide the passenger or company legal name, billing address, GSTIN where applicable and any purchase-order reference. The invoice format and GST treatment depend on the transaction and the business’s applicable tax obligations, so the final policy should be confirmed at booking.
Should I book a one-way or return flight within India?
A return booking can be convenient when both dates are fixed, while two one-way tickets may offer better timings or different airlines. Compare the total fare, baggage, change fees and cancellation rules for both options before paying.
What is the difference between a non-stop flight and a direct flight?
A non-stop flight travels between two airports without a scheduled stop. A direct flight may keep the same flight number but can stop en route, so travellers should check the full itinerary rather than relying only on the word 'direct'.
Can Nanak Flights arrange a multi-city itinerary from India?
Yes. Multi-city bookings can combine routes such as Delhi-Dubai-London-Mumbai or Amritsar-Toronto-Vancouver-Delhi. Share every city, preferred date and baggage need so the itinerary can be checked as one complete journey.
What is an open-jaw flight booking?
An open-jaw itinerary arrives in one city and returns from another, such as Delhi to Toronto and Vancouver to Delhi. It can reduce backtracking, but local transport between the two destination cities is the passenger's responsibility.
How can flexible travel dates reduce my airfare?
Ask for a date range of at least two or three days on either side of your preferred date. Midweek departures, off-peak timings and nearby airports may offer a lower total fare, especially during school holidays, festivals and wedding seasons in India.
Is the cheapest flight always the best option?
Not necessarily. A very low fare may exclude checked baggage, meals, seat selection or changes, or may include a long layover or airport change. Compare the total trip cost and convenience, not only the first price displayed.
What is a codeshare flight?
A codeshare is sold under one airline's flight number but operated by another airline. The operating carrier usually controls check-in, aircraft, baggage handling and onboard service, so both the marketing and operating airline should be identified before booking.
What is a self-transfer flight itinerary?
A self-transfer usually involves separate tickets or unprotected connections. The passenger may need to collect baggage, clear immigration, change terminals and check in again, and may have to buy a new ticket if the first flight causes a missed connection.
Are separate flight tickets safe for international travel from India?
They can work when the connection time is generous and entry or transit rules allow it, but they carry more risk than one protected ticket. Check baggage collection, terminal changes, visa requirements and the consequences of a delay before booking.
What is the difference between a PNR and an e-ticket number?
A PNR is the booking reference used to retrieve the reservation, while an e-ticket number identifies the issued ticket. A valid PNR alone does not always prove that payment and ticket issuance are complete.
Can a flight fare be held without immediate payment?
Some airlines or fare types offer a paid or limited-time fare hold, but many do not. Unless a written hold confirmation is issued, the seat and price can change before payment and ticketing.
What does a refundable flight ticket mean?
A refundable ticket may permit cancellation with a refund after applicable deductions. It does not always mean a full refund, so check airline penalties, fare difference rules, no-show charges and agency service fees before buying.
What is a flexible or flexi flight fare?
A flexible fare generally offers lower change or cancellation penalties, preferred seating or other benefits. The exact inclusions vary by airline, and any fare difference may still be payable when the travel date is changed.
Why does the final airfare increase at the payment stage?
The final amount may include taxes, airport charges, convenience fees, selected seats, meals, insurance or baggage add-ons. Review the price breakdown and remove optional products you do not need before authorising payment.
Are airport taxes already included in an Indian flight ticket?
Most displayed final ticket prices include mandatory taxes and airport-related charges, but the exact breakdown can vary by airline and route. Check the final fare summary rather than assuming every quoted amount is all-inclusive.
Does Nanak Flights charge a service fee?
Any applicable booking, amendment or assistance fee should be disclosed before payment. Ask for the total amount payable and the service conditions in writing so there is no confusion later.
How are infant fares calculated on domestic flights in India?
Infants who travel without a separate seat are generally charged an airline-set infant fee, while a child occupying a seat is booked under the applicable child or regular fare. Age proof may be required at check-in.
Do children receive discounted flight tickets in India?
Child discounts are not guaranteed. Many airlines price child seats close to adult fares, while taxes or special offers may differ, so compare the actual final amount for the specific route and date.
Can I book a flight for another person from India?
Yes. The payer and passenger can be different people, but the passenger's name, date of birth and travel document details must be entered accurately. The traveller should carry the required ID and booking confirmation.
Can someone outside India pay for my flight ticket?
Often yes, subject to the payment method, card verification and airline or payment-gateway controls. The payer should use authorised details and keep proof of payment in case additional verification is requested.
Can I book flights for a wedding group in India?
Yes. For wedding travel from cities such as Delhi, Jaipur, Ahmedabad, Mumbai or Lucknow, provide passenger count, route, date range and baggage needs. Group fares may require a deposit, name deadlines and special cancellation conditions.
How do group flight bookings work?
Airlines may treat a booking as a group when the passenger count reaches their specified threshold. Group bookings can offer coordinated terms, but the fare may not always be lower than individual tickets and payment deadlines are usually strict.
Can Nanak Flights arrange corporate travel bookings?
Yes. Corporate travel can be planned around preferred airlines, flexible fares, GST documentation, baggage needs and employee approval processes. Provide company billing details and any purchase-order requirement before ticketing.
Can I book pilgrimage flights for a family or community group?
Yes. Nanak Flights can compare options for destinations connected with Amritsar, Varanasi, Ayodhya, Tirupati, Shirdi, Srinagar, Jammu, Saudi Arabia and other pilgrimage routes, subject to permits, visas and airline availability.
Can I book an emergency flight at the last minute?
Yes, if seats are available. Last-minute fares can be high, so compare direct and connecting flights, nearby airports and different departure times while ensuring the passenger can still meet check-in and document requirements.
Are late-night or early-morning flights cheaper in India?
They can be, but not always. Consider airport transport availability, hotel check-in time, personal safety, weather patterns and whether elderly passengers or children can comfortably manage the timing.
Can I fly from a nearby airport to get a lower fare?
Yes. Travellers may compare Delhi with Chandigarh or Jaipur, Mumbai with Pune, or Bengaluru with nearby regional airports where practical. Add road or train costs and travel time before deciding that the alternate airport is cheaper.
Can I choose different airlines for the onward and return journey?
Yes. Mixing airlines may improve timings or fares, but each ticket will have separate baggage, change, cancellation and disruption rules. Check whether a missed outbound flight affects only that ticket or the full itinerary.
Can I book an international ticket in Indian rupees?
Many India-based booking channels display and collect payment in INR. Foreign currency conversion, card charges or dynamic currency conversion may apply when the ticket is issued outside India or paid with an overseas card.
What should I do if my payment fails but money is debited?
Do not immediately pay again until the booking status is checked. Keep the transaction reference, bank message and screenshot, and confirm whether a ticket was issued or the amount is pending reversal.
What happens if I accidentally make two bookings for the same passenger?
Contact the airline or Nanak Flights immediately with both PNRs. Duplicate-booking relief is not guaranteed and may depend on how quickly the error is reported, whether the tickets are identical and the applicable fare rules.
Can I pay for a flight ticket in instalments or EMI?
EMI availability depends on the card issuer, payment gateway and current offer. Review interest, processing fees, refund treatment and whether cancellation will affect the EMI schedule before selecting this option.
Can I use a promotional code on a flight booking?
A promo code may apply only to selected routes, dates, payment methods or booking channels. Compare the final payable amount because a promotional fare can have stricter change or cancellation conditions.
Can I add baggage after booking my flight?
Usually yes, subject to airline limits and availability. Prepaid baggage is often better priced than airport excess baggage, but it may be non-refundable or restricted to a specific flight sector.
Can I select my seat after the ticket is issued?
Usually yes. Seat selection may be free, chargeable or unavailable until check-in depending on the airline and fare. Emergency-exit seats have additional eligibility requirements.
Can I pre-book a meal on an Indian domestic flight?
Many airlines allow paid meal pre-booking on eligible flights, while some fares include meals. Availability depends on flight duration, aircraft, route and the time remaining before departure.
Can I add my frequent-flyer number after booking?
Often yes, through manage-booking, check-in or the airline service desk. The passenger name and loyalty-account name should match, and mileage credit remains subject to the booking class and programme rules.
Can I redeem airline miles through Nanak Flights?
Reward-ticket redemption is usually controlled by the airline's loyalty programme and may need to be completed through the member account. Nanak Flights can still help compare paid alternatives and practical connections.
Should I purchase travel insurance with my flight ticket?
Travel insurance can help with covered events such as medical emergencies, cancellations, delays or baggage problems, but exclusions and claim limits matter. Read the policy wording instead of treating insurance as an automatic refund guarantee.
What is hidden-city or skip-leg ticketing?
It is the practice of leaving the itinerary at a connecting airport instead of flying the final sector. Airlines may prohibit it, checked baggage may continue to the ticketed destination, and remaining sectors can be cancelled, so it is not a safe booking strategy.
Can all family members be booked under one PNR?
Often yes, when seats are available in the same fare and passenger limits permit it. A single PNR can simplify management, but separate PNRs may be unavoidable when fares, special services or ticket types differ.
Can I book a flight before my leave is approved?
You can, but a non-refundable fare creates financial risk. Consider a flexible fare, a permitted fare hold or travel insurance that specifically covers the relevant reason, if available.
Can I book a flight before receiving my visa?
You can, but visa approval is never guaranteed. A refundable, changeable or properly held itinerary may reduce risk, and passengers should not submit a false or fabricated ticket for any official process.
Do I need a return ticket for a one-way international journey?
Airlines or border authorities may ask for onward or return travel depending on the visa, residency status and destination rules. A work permit, study permit, residence card or immigrant visa may change what evidence is appropriate.
What is an open ticket and can I buy one in India?
Traditional open tickets are uncommon. Most modern tickets require a booked date, although flexible fares may allow later date changes subject to availability, validity and fare difference.
Can I join a waitlist for a sold-out flight?
Some full-service airlines may offer waitlisting in limited situations, but most low-cost airline bookings require a confirmed seat. A waitlisted reservation should not be treated as a confirmed travel plan.
Why is the airline website fare different from the quoted fare?
Prices can differ because of inventory updates, currency, fare bundles, logged-in offers, payment fees or cached search results. Compare the same flight, baggage, fare family and final payment total at the same time.
Can Nanak Flights book regional flights from smaller Indian cities?
Yes, subject to active routes and schedules. Travellers from cities such as Dehradun, Indore, Surat, Ranchi, Guwahati, Patna, Raipur, Coimbatore or Bhubaneswar can compare direct and connecting options through larger hubs.
What is the benefit of booking all sectors on one ticket?
One ticket can provide through baggage and better protection when an airline-caused delay disrupts a connection. The exact protection depends on the participating airlines and ticket agreement, so verify the connection status before payment.
Can a quoted fare change while I am sending passenger details?
Yes. Fare inventory can change at any time before ticket issuance, even while details are being collected. Sending complete and accurate information promptly reduces delay but does not lock the price.
Domestic flight documents, check-in and airport preparation
Which ID proof can I use for a domestic flight in India?
Carry an original or officially accepted digital photo identity document that matches the passenger details. Commonly listed options include a passport, voter ID, Aadhaar, PAN card, driving licence and certain government, employer, student, bank or pension photo IDs; the operating airline’s current list and airport-security requirements prevail.
Is Aadhaar mandatory for a domestic flight in India?
No. Aadhaar is not the only identity document used for domestic air travel. Airlines publish alternative accepted photo IDs, but the passenger name on the ticket should reasonably match the identity document presented at the airport.
Can I show a DigiLocker document at the airport?
Government guidance recognises specified identity documents issued through DigiLocker for departing air passengers. Use the document from DigiLocker’s issued-documents section rather than relying on a photograph or a user-uploaded scan, and carry a backup ID whenever possible.
What happens if my name is incorrect on a domestic ticket?
Contact Nanak Flights immediately. Airlines may permit a minor spelling correction subject to proof and fees, but tickets are generally non-transferable and replacing one passenger with another is usually not allowed.
Do I need to complete web check-in?
Complete web check-in when the operating airline makes it available, unless the passenger or itinerary requires airport document verification. Online check-in does not remove the need to arrive before baggage-drop, security and boarding cut-offs.
How early should I reach an Indian airport?
Follow the operating airline and airport guidance shown for the specific flight. As a practical planning buffer, many travellers aim to arrive about two hours before a domestic departure and about three hours before an international departure, with additional time during holidays, severe weather, large-group travel or document-heavy journeys.
Is DigiYatra mandatory?
No. DigiYatra enrolment and use are voluntary. Travellers who do not use it can continue through the airport’s regular entry, security and boarding processes with the required ticket and identity documents.
Do I need a printed e-ticket for a domestic flight in India?
A printed ticket is usually not essential when you can show a valid electronic itinerary and accepted photo ID. Carrying a printout can still help senior citizens, first-time flyers or travellers with a low phone battery.
How can I check the correct terminal for my flight?
Check the latest airline message, airport website or manage-booking page before leaving home. Large airports such as Delhi, Mumbai and Bengaluru may use different terminals, and terminal assignments can change.
What should I do if my departure terminal changes?
Follow the airline's latest notification and allow extra transfer time. At airports with separate terminals, use the authorised shuttle, metro, taxi or airport transfer service and confirm the new check-in cut-off.
Can I enter an Indian airport with only a booking confirmation?
Airport entry generally requires a valid ticket or boarding document for the relevant travel date and an accepted identity document. An unticketed itinerary, fare screenshot or payment receipt may not be sufficient.
Can a family member accompany me inside the terminal?
Normally only ticketed passengers enter the departure terminal. Airport authorities may issue limited visitor or assistance access in specific circumstances, but this should not be assumed and must be confirmed with the airport.
What ID should a child carry on a domestic flight in India?
Carry age and identity proof accepted by the operating airline, such as a passport, Aadhaar, birth certificate or school identity card, depending on the child's age and airline policy. The accompanying adult should also carry valid ID.
What document should I carry for an infant on a domestic flight?
Carry reliable proof of the infant's date of birth, such as a birth certificate, passport or other document accepted by the airline. This is important because infant eligibility is based on age on the travel date.
Can I fly domestically with an expired passport as ID?
Do not rely on an expired passport without confirming acceptance. Use another current, accepted government photo ID whenever possible because airline and airport-security staff may reject expired identification.
Is a photocopy or phone photograph of my ID accepted at the airport?
A simple photocopy or gallery image may not be accepted. Carry the original document or an officially accepted digital document from a recognised platform, plus a backup ID where possible.
What if my ticket shows initials but my ID shows my full name?
Minor variations may be accepted when the identity is clear, but the decision rests with the airline and security staff. Contact the airline before travel, especially when the surname, given name or initials appear in a different order.
What if my title or gender is incorrect on the ticket?
A title error may not always require reissue, but it should be reported immediately. The passenger's actual name and identity document details are more important, and airline-specific correction procedures may apply.
Can I travel under my married name if my ID has my maiden name?
The ticket should match the identity document used for travel. If documents show different names, carry supporting evidence such as a marriage certificate and obtain airline guidance before departure.
What if I have only one name and no surname?
Enter the name according to the airline's single-name procedure rather than inventing a surname. Contact Nanak Flights before ticketing because the required format can differ across airlines and international systems.
Can I change the passenger name at the airport?
Airline tickets are generally non-transferable. Minor corrections may be possible before the check-in deadline, but replacing the original passenger with another person is usually not permitted.
Can I fly if my middle name is missing from the ticket?
A missing middle name may be acceptable when the first name and surname clearly match the passenger’s valid identity document, but airline systems and international document checks differ. Contact the operating airline before travel, keep written confirmation where available and request a correction if the airline considers the omission material.
Can I check in at an airport kiosk?
Self-service kiosks are available at selected airports and for eligible passengers. Travellers with document checks, special assistance, infants, pets or certain international journeys may still need the airline counter.
What is self-baggage drop at an Indian airport?
Self-baggage drop lets eligible checked-in passengers print or scan bag tags and deposit baggage at a designated machine or counter. Availability depends on the airport, airline and passenger category.
Can I use a screenshot of my boarding pass?
A clear screenshot may work where mobile boarding passes are accepted, but live app access or a printed copy is safer. Ensure the barcode is fully visible and the flight details are current.
Why did online check-in fail for my booking?
Online check-in may be unavailable because of document verification, special assistance, an infant, an unaccompanied minor, a schedule change, a codeshare flight or technical restrictions. Report to the airport counter early.
Can a group check in together at the airport?
Yes, but large groups should arrive earlier and keep passenger documents organised. Seat allocation and baggage acceptance may still be processed individually, especially when travellers are on separate PNRs.
Will the airline assign a free seat if I do not pay for seat selection?
Usually a seat is assigned during check-in, but adjacent seats are not guaranteed. Families, elderly travellers and passengers with accessibility needs should request suitable seating as early as possible.
When does airport check-in close for domestic flights?
The deadline varies by airline and airport and is earlier than the scheduled departure time. Check the operating airline's current rule and plan to finish baggage drop well before the cut-off.
When does the boarding gate close?
Boarding gates close before departure, and a checked-in passenger can still be denied boarding for arriving late. Follow the boarding pass, airport screens and airline announcements.
What should I do if I miss the baggage-drop deadline?
Go immediately to the airline counter, but baggage acceptance is not guaranteed after cut-off. The airline may treat the booking as a no-show even if security queues or road traffic caused the delay.
Can I board with only cabin baggage after check-in closes?
Not necessarily. Check-in and boarding cut-offs apply even without checked baggage, so arriving with cabin baggage only does not guarantee acceptance after the deadline.
How do I know if my boarding gate has changed?
Monitor airport display screens, airline app notifications, SMS messages and announcements. Do not rely only on the gate printed on an early boarding pass.
What does 'boarding from a bus gate' mean?
Passengers are transported by airport bus from the terminal gate to an aircraft parked away from the building. Be at the gate on time because the last bus may leave before the published departure time.
Can I leave the airport during a domestic layover?
You may be able to leave if the layover is long and you can meet security and boarding deadlines again. Consider baggage status, terminal location, traffic and whether the connection is protected.
Will I need security screening again during a domestic connection?
It depends on the airport layout, terminal transfer and itinerary. Some connections remain airside, while others require passengers to exit, transfer terminals and clear security again.
Will my checked baggage go directly to my final Indian destination?
Only when the airline confirms through-checking. Separate tickets, different airlines or airport changes may require baggage collection and a new check-in at the connecting city.
How much connection time should I keep at Delhi or Mumbai airport?
The safe time depends on terminals, baggage transfer, airline protection and whether immigration is involved. Connections requiring terminal changes or separate tickets need substantially more time than same-terminal protected connections.
Can I connect from a domestic flight to an international flight in India?
Yes. Confirm whether baggage is through-checked, which terminal is used and where immigration and customs occur. Keep enough time for document verification, security and possible terminal transfer.
Can I connect from an international flight to a domestic flight in India?
Usually passengers clear immigration, collect baggage and complete customs at the first Indian arrival airport before checking in for the domestic sector, unless an approved process states otherwise.
Can I sleep at an Indian airport during an overnight connection?
Some airports permit ticketed transit passengers to remain in designated areas, while others have terminal-access or operating-hour restrictions. Check airport facilities, lounge hours and nearby transit hotels in advance.
What is an airport transit hotel?
A transit hotel provides short-stay accommodation inside or near an airport for passengers with long connections. Access may depend on terminal, visa status, baggage arrangements and whether the hotel is airside or landside.
Can I use an airport lounge on a domestic ticket?
Yes, when you have eligible airline status, cabin access, a qualifying bank card, membership or paid entry. Access is subject to capacity, terminal location, time limits and the specific card programme.
Does a debit or credit card guarantee lounge access?
No. Card benefits can change and may require a minimum spend, limited visits or a separate validation charge. Check the issuer's current lounge list and eligibility before travel.
Is fast-track security available at Indian airports?
Selected airports or premium services may offer priority access, but availability and eligibility vary. It does not replace the requirement to arrive before check-in and boarding deadlines.
Can I use DigiYatra for a child travelling with me?
Child enrolment and use depend on the current DigiYatra process, age requirements and airport facilities. Carry the child's accepted travel documents even when using a digital airport process.
What should I do if my phone is lost or discharged after using DigiYatra?
Proceed through the regular airport process with your ticket and accepted identity document. DigiYatra is an optional facilitation tool and should not be your only proof of travel.
Can I use DigiYatra for an international departure?
Availability depends on the airport and current implementation. International passengers may still need airline document verification and a physical boarding pass even when some biometric entry functions are available.
What should I keep ready for airport security screening?
Keep the boarding pass and ID accessible, remove items as directed, and pack electronics, liquids and metal objects so they can be screened efficiently. Follow on-site instructions because procedures can vary.
Can I wear jewellery through airport security?
Ordinary jewellery is generally permitted, but metal items may trigger additional screening. Valuable jewellery should remain under the passenger's control and may be subject to customs rules on international travel.
Can I carry religious articles through airport security?
Some religious articles may be permitted under specific conditions, while sharp or restricted items may have special security rules. Confirm with the airline and airport-security authority before travel.
What happens to an item confiscated at airport security?
A prohibited item may be surrendered, disposed of, transferred to checked baggage when time and rules allow, or handled according to airport procedure. Recovery is not guaranteed, so check restrictions before packing.
How should a first-time flyer prepare for an Indian airport?
Keep the ticket, ID and terminal details ready; arrive early; complete check-in and baggage drop; pass security; monitor the gate; and reach boarding before closure. Ask uniformed airline or airport staff when uncertain.
Can I carry a paper boarding pass and a mobile boarding pass together?
Yes. Keeping both can be useful if the phone battery fails or the barcode does not scan. Use the latest boarding pass if the airline has changed the gate, seat or flight details.
Can I enter the airport many hours before departure?
Entry may be restricted when passengers arrive too early, especially at busy terminals or overnight. Check the airport's access policy and the opening time of the airline check-in counters.
How should I prepare for festival-season airport crowds in India?
Allow additional road and terminal time during Diwali, Holi, Eid, Christmas, summer holidays and major wedding periods. Complete online check-in where eligible and pre-book baggage or assistance.
What should I do if the airline asks me to report to the counter after web check-in?
Go to the counter within the required time. The airline may need to verify ID, visa, age proof, special assistance, baggage, payment or travel documents before issuing or validating the boarding pass.
Baggage and restricted items
How much cabin and checked baggage can I carry?
Baggage allowance depends on the airline, route, fare brand, cabin and ticket. Check the allowance written on the final e-ticket or booking confirmation; do not assume that two flights on the same route include the same baggage.
Can I carry a power bank on a flight?
Carry power banks and spare lithium batteries in cabin baggage only, not in checked baggage. Capacity, quantity, packing, storage and in-flight-use restrictions can differ by airline and route, so check the operating airline’s latest dangerous-goods guidance before travelling.
Can I carry food, liquids and medicines?
Many ordinary food items and necessary medicines can be carried, but security, customs, quarantine and airline restrictions vary by airport and destination. Keep essential medicines in labelled packaging, carry a prescription or doctor’s note when appropriate, and check liquid, aerosol and gel limits before packing.
What should I do if my baggage is overweight?
Compare prepaid excess baggage with the airport rate before travel because advance purchase may be more economical and subject to availability. Redistribute items only within each passenger’s permitted allowance and never place power banks or prohibited valuables in checked baggage.
What should I do if checked baggage is delayed, lost or damaged?
Report the problem to the airline’s baggage desk before leaving the arrival area and obtain a Property Irregularity Report or written reference. Keep the boarding pass, baggage tag, photographs, receipts and all follow-up correspondence because claim deadlines and compensation rules apply.
What are the usual cabin-bag size limits on Indian flights?
Cabin-bag dimensions vary by airline and aircraft, even when the weight allowance is similar. Check the operating airline's current size and weight limits before packing because oversized bags may be checked at the gate for a fee.
Can I carry a separate laptop bag with my cabin baggage?
Some fares permit a small personal item or laptop bag in addition to the main cabin bag, while others apply a combined weight limit. Confirm the rule shown for the operating airline and fare.
Can two passengers combine their checked-baggage allowance?
Baggage pooling may be allowed for passengers travelling together on the same flight and booking, but not by every airline or fare. Piece limits and maximum weight per bag still apply.
What is the difference between piece-based and weight-based baggage?
Weight-based baggage allows a total number of kilograms, subject to bag limits. Piece-based baggage specifies how many bags are included and the maximum weight and dimensions of each piece.
Can one checked bag weigh more than 32 kg?
Airlines and airport handlers generally impose a maximum handling weight for an individual bag. A very heavy bag may need to be repacked into separate pieces even when the total purchased allowance is sufficient.
Is prepaid excess baggage cheaper than paying at the airport?
It often is, but prices, deadlines and refund rules vary. Purchase only after confirming the correct passenger, flight sector, weight and baggage type.
Which airline's baggage rules apply on a codeshare flight?
The applicable rule can depend on the operating carrier, marketing carrier and ticket agreement. Check the baggage allowance printed on the e-ticket and obtain clarification for mixed-airline itineraries.
Will my baggage be transferred automatically between partner airlines?
Only when the airlines have an interline arrangement and the baggage tag is issued to the final destination. Confirm the tag at check-in and ask where you must collect the bag.
Can the airline take my cabin bag at the boarding gate?
Yes. A compliant cabin bag may still be gate-checked because of limited overhead space, aircraft type or operational needs. Remove medicines, valuables, documents, batteries and fragile electronics before handing it over.
Should I put a fragile sticker on breakable checked baggage?
A fragile label can alert handlers but does not guarantee special treatment or compensation. Pack breakable items securely and keep high-value or irreplaceable items out of checked baggage.
What valuables should never be placed in checked baggage?
Keep passports, cash, jewellery, medicines, keys, legal papers, electronics, chargers containing batteries and other essential valuables in cabin baggage, subject to security and customs rules.
Can I carry jewellery on a domestic flight in India?
Personal jewellery is generally carried in cabin baggage, but the passenger remains responsible for security and lawful possession. High-value items should be documented and kept under personal control.
Can I carry a large amount of cash on a domestic flight?
Airline security screening is separate from tax, law-enforcement and source-of-funds requirements. Carry only lawful funds, retain supporting documents and obtain professional guidance when transporting a substantial amount.
Can I pack a laptop or tablet in checked baggage?
It is safer to carry laptops and tablets in cabin baggage. If an airline permits a device in checked baggage, it should be completely switched off and protected, while spare batteries and power banks must follow cabin-baggage rules.
Can I carry professional cameras and lenses on a flight?
Usually yes, subject to cabin size, weight and battery rules. Use protective cases, keep spare batteries properly insulated and check customs requirements for expensive professional equipment on international journeys.
How can I travel with a guitar or musical instrument?
Depending on size, an instrument may travel as cabin baggage, a purchased extra seat or checked special baggage. Obtain written airline approval and understand handling fees and liability limits before departure.
Can I carry a cricket kit on an Indian flight?
Cricket bats, stumps and similar equipment normally travel as checked or special baggage rather than cabin baggage. Fees, packaging and size limits vary by airline.
How do I take a bicycle on a flight?
A bicycle generally requires advance notice, partial disassembly and secure packaging in a box or approved case. Special-baggage and excess-weight charges may apply.
Does a stroller count toward an infant’s baggage allowance?
Treatment varies by airline and fare. Some carriers accept one collapsible stroller or pram without using the infant’s standard baggage allowance, while others apply size, weight or check-in conditions. Confirm the benefit in writing and ask whether the stroller will be returned at the aircraft door or baggage belt.
How are manual wheelchairs carried on flights?
Manual wheelchairs are normally accepted as mobility aids, but the airline should be informed in advance. Remove loose parts, label the chair and confirm whether it will be returned at the aircraft door or baggage belt.
Can I travel with a battery-powered wheelchair?
Yes, subject to advance approval and battery-safety requirements. Provide the battery type, watt-hour rating, chair dimensions and disconnection instructions to the airline before travel.
Does a CPAP machine count toward cabin baggage allowance?
Many airlines treat an approved medically necessary CPAP machine separately from the normal cabin allowance, but this is not universal. Notify the airline in advance, carry supporting medical information and confirm battery, onboard-use and storage requirements for every operating carrier.
What information is required for portable oxygen concentrator approval?
The airline may request the device make and model, battery type, expected flow setting, medical need, passenger fitness and sufficient approved battery capacity for the journey and delays. Submit the carrier’s medical form within its deadline and obtain confirmation before reaching the airport.
Can I carry insulin, syringes or injectable medicine?
Generally yes when medically necessary. Keep medicines in original labelled packaging, carry a prescription or doctor's letter, and follow security rules for needles, cooling packs and liquids.
Can I carry dry ice to keep medicine cold?
Dry ice is regulated and usually requires airline approval, quantity limits and ventilated packaging. Do not pack it without confirming the operating carrier's dangerous-goods procedure.
Can I carry alcohol on a domestic flight in India?
Permitted quantity, alcohol strength, packaging and state-law restrictions vary. Sealed retail bottles may be accepted in checked baggage within airline limits, while consumption of personal alcohol onboard is generally not allowed.
Can I carry homemade pickles, ghee or chutney?
These items may leak and may be treated as liquids or semi-liquids. Use sealed leak-proof packaging, check cabin liquid restrictions and review destination customs rules for international travel.
Can I carry coconut or dry coconut on a flight?
Some forms of coconut can be restricted because of security or fire-safety concerns. Confirm the exact product and packing method with the airline and airport before travel.
Can I carry spices, flour or powdered food?
Small personal quantities may be allowed, but powders can trigger additional screening and destination restrictions. Pack them in labelled, sealed containers and declare them where required.
Can I carry homemade cooked food in cabin baggage?
Many solid foods are permitted on domestic flights, subject to security screening and airline rules. Avoid strong-smelling, leaking or highly perishable items and check destination restrictions internationally.
Can I carry fresh fruit, plants or seeds on a flight?
Domestic carriage may be possible, but agricultural and quarantine rules can restrict movement between regions and countries. International travellers should check import permissions before packing.
Do cabin liquid limits apply on domestic flights in India?
Security treatment can differ by airport and product. Follow the current airport and airline instructions for liquids, gels and aerosols and pack non-essential liquids in checked baggage when practical.
Can I carry duty-free liquids on a connecting flight?
Duty-free liquids may need to remain sealed in a security tamper-evident bag with the receipt. Additional screening or a new security checkpoint can affect acceptance, especially on separate tickets.
Can I carry deodorant, perfume or aerosol spray?
Small personal-care aerosols may be allowed within quantity and packing limits. Flammable, industrial or oversized aerosols can be prohibited, so check the product label and airline guidance.
Can I carry a cigarette lighter or matchbox?
Rules are strict and can differ by route and security authority. Do not place lighters or matches in checked baggage unless expressly permitted, and verify current restrictions before travel.
Can I carry an e-cigarette or vape on a flight from India?
India prohibits electronic cigarettes under national law, and airlines also apply battery and dangerous-goods restrictions. Do not carry vaping devices, cartridges or related products without confirming lawful and airline-compliant treatment.
Can I carry a drone on a flight?
A drone may be accepted subject to battery, cabin-baggage and destination regulations. Remove or secure batteries as instructed and check whether possession or operation requires registration or permission.
How should camera batteries be packed?
Spare lithium batteries should normally be carried in cabin baggage with terminals protected against short circuit. Installed batteries should remain securely fitted in the device.
What is smart luggage and can I check it in?
Smart luggage contains a battery, tracker, charger or motorised feature. Removable batteries usually must be taken into the cabin, while bags with non-removable batteries may be refused.
Can I carry an electric scooter or hoverboard?
Personal mobility devices with large lithium batteries are commonly restricted or prohibited as passenger baggage. Obtain written airline approval rather than taking the device to the airport unexpectedly.
Can I carry a hair dryer, straightener or curling iron?
Ordinary corded appliances are often permitted, but gas-powered or battery-powered styling tools can have special restrictions. Check the device type and pack it to prevent accidental activation.
Can I carry a rice cooker, mixer or other household appliance?
Many non-hazardous appliances can travel as checked baggage if securely packed and within size and weight limits. Devices containing batteries, fuel, gas or heating elements require closer review.
Can I carry scissors, knives or tools?
Sharp items and many tools are not permitted in cabin baggage but may be accepted in checked baggage if lawful and securely packed. Security authorities make the final decision.
Can I carry a toy gun or realistic replica?
Realistic replicas can cause serious security concerns and may be prohibited or require special handling. Contact the airline and airport-security authority before travelling with any weapon-like object.
Can I carry human ashes in an urn?
Airlines may allow cremated remains with advance notice and appropriate documentation. Use a securely sealed, screenable container and check destination, customs and religious requirements.
Can a pet travel as checked baggage from India?
Pet acceptance depends on airline, aircraft, breed, season, route and documentation. Some pets travel in the cabin, as checked baggage or as cargo, and advance confirmation is essential.
Should I lock my checked suitcase?
A secure lock can deter casual access, but security staff may need to inspect the bag. Use a lock permitted for the route and avoid packing valuables or prohibited items.
What information should I put on my baggage tag?
Include the passenger's name, mobile number with country code and an email address. Avoid displaying a full home address publicly; place detailed contact information inside the bag as well.
What should I do if items are missing from my checked bag?
Report the issue to the airline and airport before leaving when possible, obtain a written reference, photograph the bag and retain receipts and baggage tags. Police or security reporting may also be appropriate for suspected theft.
What should I do if I leave cabin baggage on the aircraft?
Contact the airline's lost-property or airport office immediately with the flight number, seat and item description. Recovery is not guaranteed, so do not place identification documents or essential medicine in an unattended bag.
Students, senior citizens, families and special assistance
Can students book flights through Nanak Flights?
Yes. Nanak Flights can compare regular and eligible student fares for domestic or international travel, including baggage benefits, one-way options, date-change conditions, layover length and university reporting dates.
Do students always receive extra baggage?
No. Student baggage is not automatic. Eligibility depends on the airline, route, fare, age, institution and accepted student proof, and the benefit must appear in the confirmed ticket conditions.
Are senior citizen flight discounts available in India?
Some airlines offer senior citizen fares on selected domestic routes or booking channels. Compare the final discounted fare with regular fares because the concession may have limited inventory, proof requirements or different change and cancellation rules.
Can Nanak Flights help parents or senior citizens travelling alone?
Yes. The team can prioritise shorter journeys, manageable layovers, clear baggage arrangements and suitable arrival times, and can request airline assistance. Family members should still give the traveller printed and digital copies of the itinerary, contact details and destination address.
Can I request wheelchair assistance?
Yes. Request it as early as possible and explain whether the passenger can walk short distances, use stairs or move independently to the aircraft seat. The airline and airport control final confirmation and delivery of the service.
Can pregnant passengers or travellers with medical conditions fly?
Travel depends on the airline’s medical policy, stage of pregnancy, recent surgery, symptoms, oxygen or equipment needs and route. Consult the treating doctor and provide any required fit-to-fly certificate or medical form within the airline’s deadline.
How are infants, children and unaccompanied minors booked?
The airline’s age definitions and rules apply on the travel date. Carry age proof, confirm whether the infant has a separate seat, and arrange any unaccompanied-minor service in advance because it is available only for specified ages, routes and connections.
Who qualifies for a student flight fare in India?
Eligibility depends on the airline's age limit, recognised institution, route and booking channel. A valid student identity card or admission document may be required at check-in, and failure to provide it can lead to a fare difference or denied benefit.
Can an Indian student travelling abroad use a student fare?
Yes, when the airline offers a qualifying international student product for the route. Compare the actual benefits, including extra baggage, date-change flexibility and one-way pricing, rather than relying only on the discount label.
Should students book a one-way or return ticket for overseas study?
A one-way ticket may suit a long programme, but entry authorities or airlines can ask about onward travel depending on immigration status. Students should carry their visa, admission and financial documents and check destination rules.
Can I book a student ticket while my visa is still pending?
Yes, but approval is uncertain and fare conditions matter. A refundable or flexible option can reduce risk, while a non-refundable promotional ticket may be costly to change after a visa delay.
What proof is needed to receive student extra baggage?
The required proof can include a current student ID, admission letter, visa or other airline-specified document. The extra allowance must be confirmed in the fare conditions and e-ticket.
Can a parent travel on the same booking as a student?
Yes, if seats and fare types permit it, but the parent may not receive student benefits. Check whether both passengers can remain on one PNR without affecting the student's special fare.
What age proof should a senior citizen carry?
Carry a valid government-issued document showing the passenger's date of birth. Airline senior fares normally require the traveller to meet the age threshold on the travel date.
Is a senior citizen fare always cheaper than a regular fare?
No. A regular promotional fare may be lower, and the senior fare may have different baggage or change conditions. Compare the final price and flexibility before booking.
What do WCHR, WCHS and WCHC wheelchair codes mean?
These codes describe different mobility needs: assistance for distance, assistance on stairs, or assistance up to the aircraft seat. Explain the passenger's actual ability rather than selecting a code without guidance.
Can wheelchair assistance start from the airport entrance?
Service points vary by airport and airline. Request assistance in advance and confirm whether support begins at the curb, terminal entrance, check-in counter or a designated help desk.
Is an aisle chair available for a passenger who cannot walk to the aircraft seat?
Airlines can arrange an aisle chair on eligible aircraft when requested in advance. Clearly state whether the passenger can transfer independently and whether lifting assistance is required.
Can a relative accompany a wheelchair passenger through security?
Only ticketed passengers normally proceed airside, though an escort pass may be considered under airport procedures. Confirm with the airline and airport rather than assuming access.
What assistance is available for a visually impaired passenger?
Airlines may provide guided airport assistance, priority boarding and help locating the seat. Inform the carrier in advance and explain whether the passenger travels independently, with a companion or with an approved service animal.
What assistance is available for a passenger with hearing loss?
Request communication support and ask staff to provide important announcements directly or in writing where possible. Keep flight-status alerts active because public announcements may be difficult to hear.
Can a passenger with autism or a cognitive disability receive airport assistance?
Yes. Explain sensory, communication, queueing or supervision needs in advance. A familiar travel plan, identification card, quiet waiting area request and trained companion can improve the journey.
Can a service dog travel on a flight from India?
Acceptance depends on airline policy, route, animal documentation, health requirements and destination law. Emotional-support animals and trained service dogs may be treated differently.
Can a dialysis patient travel by air?
Many dialysis patients can fly with medical clearance and suitable scheduling, but the treating doctor should assess fitness. Arrange treatment timing, medicines, mobility support and emergency plans before booking.
Can a passenger use oxygen during a flight?
Personal oxygen cylinders may be restricted, while approved portable oxygen concentrators may be accepted with advance clearance. The airline must review the device and medical need before travel.
Can a passenger use a CPAP machine during the flight?
Possibly, subject to airline approval, power availability and battery rules. Carry sufficient approved battery capacity and do not rely on an onboard power outlet unless confirmed.
How should refrigerated medicine be carried?
Use a medically appropriate insulated container and confirm whether gel packs or dry ice are permitted. Keep prescriptions and a doctor's letter and avoid placing essential medicine in checked baggage.
How soon after surgery can a passenger fly?
The safe interval depends on the procedure, complications, mobility, clotting risk and cabin pressure effects. Obtain advice from the treating doctor and any airline medical clearance required.
Up to what stage of pregnancy can a passenger fly?
Airline limits vary by gestational week, single or multiple pregnancy and medical history. A recent fit-to-fly certificate may be required, so check the policy before ticketing and again before departure.
Are the rules different for a twin or multiple pregnancy?
Yes. Airlines may apply an earlier travel cut-off and stricter medical documentation for multiple pregnancies. Obtain written medical advice and airline confirmation.
How old must a newborn be before flying?
Minimum age rules vary by airline, and a very young baby may require medical clearance. Parents should also consider infection exposure, feeding and the baby's health before travel.
Can an infant have a separate seat?
Yes, when a child fare is purchased and an airline-approved child restraint is accepted. The infant's age, seat location and restraint specifications must comply with airline rules.
Can I use a car seat on the aircraft?
Only approved child-restraint systems of suitable size may be accepted. Obtain airline confirmation and carry the manufacturer's approval label or instructions.
Can I request a bassinet on an international flight?
Bassinets are limited, subject to infant size and available only in designated rows on certain aircraft. Request one early, but treat it as unconfirmed until the airline accepts the request.
Can I take a stroller up to the aircraft gate?
Many airlines permit gate use for a collapsible stroller, but airport and aircraft procedures differ. Ask where it will be tagged, collected and returned.
Can I carry baby milk, formula or food through security?
Reasonable quantities for the journey may be permitted with additional screening. Keep items clearly packed and follow the departure airport's current liquid and security rules.
Will an airline seat a family together for free?
Airlines try to accommodate families, but adjacent seats are not guaranteed when seats are not selected in advance. Book early and contact the airline when travelling with young children.
What happens if a child turns two during the trip?
Age is assessed according to airline rules for each travel date. A child who is an infant on the outbound journey but older on return may require a seat and ticket adjustment.
Can a minor travel domestically with only one parent?
Usually yes, with accepted ID and age proof, but family or custody circumstances can require additional consent documents. Carry written authorisation when there is any possibility of a dispute.
Can a child fly with grandparents within India?
Yes, subject to airline rules. Carry the child's age proof, the grandparents' ID, parent contact details and a consent letter, particularly for a young child.
What documents should a minor carry when travelling internationally with one parent?
Requirements vary by destination and family situation. A notarised consent letter, custody documents, birth certificate and copies of the non-travelling parent's ID may be requested.
Can Nanak Flights arrange school-group travel?
Yes. Provide the student count, teacher or escort details, dates, route, baggage and safeguarding needs. Group name lists, deposits and documentation deadlines should be planned early.
Can a sports team book together with equipment?
Yes. The booking should account for passenger seats, kits, oversized equipment and possible special-baggage fees. Obtain written confirmation for equipment before final payment.
When are passenger names due for a group booking?
The airline sets the name-submission deadline and may allow placeholder space only until that date. Late names, corrections or substitutions can attract fees or be refused.
Can a wedding group receive seats together?
Seat blocks can be requested, but they depend on aircraft layout, payment and seat-selection rules. Early booking improves the chance of keeping families and elderly travellers close.
How should elderly passengers plan a pilgrimage flight?
Prefer reasonable departure times, short walking distances, manageable connections and pre-arranged assistance. Carry medicines, medical summaries and local contact details.
Is meet-and-assist service available for first-time flyers?
Selected airlines, airports and third-party providers offer paid assistance for check-in, security guidance and connections. Confirm the exact service scope and meeting point before travel.
Can airline staff help a passenger who does not speak English or Hindi?
Language support varies. Provide a printed itinerary, destination address and family contacts, and request assistance in advance when the traveller speaks only a regional language.
Do passengers with special assistance receive priority boarding?
Many airlines board passengers with reduced mobility or additional needs early, but procedures vary. Be at the gate before boarding begins so staff can provide the planned support.
How should a senior citizen manage a long international layover?
Choose an itinerary with accessible terminals, an appropriate connection time and lounge or hotel options. Arrange wheelchair or meet-and-assist service through every transit airport.
Can I request a vegetarian, Jain, diabetic or religious meal?
Special meals may be available on eligible flights when requested before the airline deadline. Confirm the request in manage-booking and carry suitable backup food when medically necessary.
How should a passenger with a severe food allergy prepare?
Inform the airline, carry prescribed emergency medication and discuss risk with a doctor. Airlines generally cannot guarantee an allergen-free aircraft or meal environment.
Does a diabetic passenger need a medical certificate?
Not always, but a prescription or doctor's letter helps explain insulin, needles, snacks and monitoring devices. Plan meal timing and keep essential supplies in cabin baggage.
What information is needed for a medical clearance request?
The airline may ask for diagnosis, stability, recent treatment, mobility, oxygen needs, equipment details and the treating doctor's certification. Submit forms within the airline's stated validity period.
How recent should a fit-to-fly certificate be?
The permitted age of the certificate varies by airline and medical condition. A document issued too early may not be accepted, so confirm timing before the appointment.
What emergency contact details should a vulnerable traveller carry?
Provide Indian and destination contact numbers, accommodation address, medical information, insurance details and the booking reference in both printed and digital form.
What happens if a passenger needing assistance misses a connection?
Contact the operating airline immediately. Rebooking and care depend on whether the connection is protected, the cause of disruption and the assistance arrangements on the ticket.
International travel from India
Do I need a passport and visa before booking an international flight?
A valid passport is required for international travel, and the passenger is responsible for all visas, permits, electronic travel authorisations and entry documents required by the destination and every transit country. A confirmed flight ticket does not guarantee boarding or entry.
How much passport validity do I need?
The required validity depends on the destination, transit countries, passport nationality and trip purpose. Verify the exact rule through the relevant government or embassy source before ticketing and again before departure rather than relying on a general six-month assumption.
Do I need a transit visa for a connecting flight?
It depends on the passport, nationality, airport, terminal change, overnight stop, baggage collection, separate tickets and whether immigration must be cleared. Check every outbound and return transit point before buying the ticket.
How should my name appear on an international ticket?
Enter the name exactly as shown on the passport. Ask for guidance before ticketing when the passport has a single name, no surname, a recently changed name or a different ordering of given and family names.
Which international routes can Nanak Flights help with?
Nanak Flights can compare routes from Indian cities to Canada, the United States, the United Kingdom, Australia, New Zealand, Europe, the Middle East and Asia. Common requests include Delhi or Amritsar to Toronto or Vancouver, India to London, New York, Dubai, Doha, Sydney, Melbourne, Auckland, Singapore, Bangkok and Kuala Lumpur.
Does Nanak Flights provide visa or immigration advice?
No. Nanak Flights can flag that a route may require document checks, but flight-booking assistance is not legal or immigration advice. Confirm visa, transit, entry, exit and passport requirements with the relevant government, embassy, consulate or qualified professional.
What documents should I keep ready for immigration when leaving India?
Carry your passport, visa or residence document, boarding pass, itinerary and any documents connected to the purpose of travel, such as an admission letter, work permit, invitation or hotel booking. Immigration officers may ask additional questions.
Can an Indian passport holder travel using a visa on arrival?
Only when the destination offers visa-on-arrival eligibility for that passport and trip purpose. Check the official destination-government rules, required funds, return ticket, photographs, fees and passport validity before travel.
Should I print my electronic visa before travelling from India?
Carry a printed copy and a saved digital copy of the approved e-visa or travel authorisation. Confirm that the document is valid for the correct passport number, entry point, date and purpose.
Can an OCI cardholder travel to India with a foreign passport?
OCI travel requires a valid foreign passport and the applicable OCI documentation. Travellers should check current Government of India requirements, especially after passport renewal or changes in personal details.
Can I travel if my Indian passport is under renewal?
International travel requires a valid passport in your possession. A renewal receipt or application acknowledgement is not a travel document unless a competent authority has issued an accepted emergency document.
What does ECR or ECNR mean on an Indian passport?
ECR relates to emigration-clearance requirements for certain passport holders travelling to specified countries for employment. The passenger should verify whether emigration clearance is required for the destination and purpose.
Do I need emigration clearance before travelling for an overseas job?
Some ECR passport holders travelling for employment to notified countries may require clearance through the authorised Indian system. Confirm the rule through official Indian government sources before ticketing.
What proof of onward travel may an airline accept?
Depending on the destination and immigration status, an airline may accept a confirmed return ticket, an onward ticket to another country, proof of lawful residence, or documentation showing permission for a long-term stay. The evidence must be genuine, usable and consistent with the passenger’s visa or entry status.
Can immigration ask for proof of funds or accommodation?
Yes. Border authorities may request evidence of funds, hotel bookings, invitation details, return travel or the purpose of the visit. Carry authentic documents that are consistent with your visa application.
What documents should an Indian student carry when flying abroad?
Carry the passport, visa or permit, admission letter, fee receipts, accommodation details, financial evidence, university contacts and any required health records. Keep originals and important copies in cabin baggage.
What documents should a worker carry when travelling abroad from India?
Carry the employment visa or work permit, offer or contract, employer contact details, accommodation information and any required emigration-clearance documents. Requirements vary by country and occupation.
Can a Canadian permanent resident travel from India without a PR card?
Airline boarding requirements depend on the traveller's passport and Canadian status documents. A permanent resident without a valid PR card may need an approved travel document or another lawful boarding basis.
Can I fly to Canada with a Confirmation of Permanent Residence?
A Confirmation of Permanent Residence must be used according to current Canadian immigration instructions and may not by itself be sufficient for every boarding situation. Verify the visa counterfoil, passport and travel-validity requirements.
Can an Indian citizen use ESTA to travel to the United States?
ESTA is available only to eligible Visa Waiver Program nationals. An Indian passport holder generally needs the appropriate United States visa unless travelling under another qualifying nationality and passport.
Do I need a transit visa when connecting through the United Kingdom?
It depends on nationality, visa or residence documents, airport, baggage transfer and whether border control must be crossed. Check the official UK transit rules for the exact itinerary.
Do I need a Schengen airport transit visa for a Europe connection?
Requirements depend on nationality, the Schengen airport, visa exemptions, terminal movement and whether the itinerary remains in international transit. Check each connection separately.
Can I transit through the United States without a US visa?
Most travellers who pass through the United States must hold the appropriate US visa or authorisation because US transit normally involves immigration processing. Verify eligibility before buying the ticket.
Can I transit through Canada without a Canadian visa?
A transit visa or electronic authorisation may be required depending on nationality, travel document, route and any transit-without-visa programme eligibility. Airline boarding staff will verify the requirement.
What is the difference between airside and landside transit?
Airside transit remains within the secure international area without formally entering the country. Landside transit requires immigration clearance, which can trigger visa, baggage and entry-document requirements.
How much connection time should I keep for a self-transfer itinerary?
A self-transfer needs substantially more time than a protected connection because the traveller may have to clear immigration, collect baggage, change terminals or airports and check in again. Build in a generous buffer based on visa requirements, baggage deadlines, airport size, local transport and the cost of missing the next flight.
Do I need to collect baggage on separate international tickets?
Usually yes unless the airlines expressly agree to through-check it. Confirm at the departure counter and read the baggage tag to see the final destination.
Can I leave the transit airport during a long international layover?
Only when you meet the transit country's entry requirements and have enough time to clear immigration, return, check in and pass security. Airport traffic and visa conditions should be considered.
Can I stay overnight in an international transit area?
Some airports remain open and allow overnight transit, while others close areas or require passengers to enter the country. Check terminal operating hours, airside hotel access and visa requirements.
What should I check before an international terminal change?
Confirm whether the terminals are connected airside, whether baggage is transferred, the minimum connection time and whether immigration or a transit visa is required.
Can I return to India from a different country than the one I first visited?
Yes, provided your visas, travel authorisations and entry history permit the full itinerary. Multi-country travel should be planned around each country's entry and transit rules.
Can I use two passports for one international journey?
Dual nationals may use different passports where legally permitted, but airline and immigration records must be consistent. Present the correct passport for departure, transit and destination entry and disclose the situation when asked.
Can I travel with a valid visa in my old passport?
Some countries allow travel with the valid visa in an old passport together with a new passport, while others require transfer or reissue. Check the issuing government's official rule before departure.
What should I do if my passport is lost before an international flight?
Report the loss, contact the passport authority and police as appropriate, and notify the airline. Travel cannot normally proceed until an accepted replacement or emergency document and required visas are available.
Can I travel with a damaged passport?
A torn, water-damaged, altered or unreadable passport can lead to denied boarding or border refusal. Obtain official advice and replace the passport when its integrity is doubtful.
What should I do if the name on my visa does not match my passport?
Do not assume the mismatch will be accepted. Compare the passport, visa and ticket carefully, contact the authority that issued the visa and obtain airline guidance before travel. Carry documentary proof of any lawful name change, but correct the underlying document whenever the issuing authority requires it.
How many blank passport pages do I need?
The requirement depends on the destination, visa type and border process. Some countries require blank pages for visas or stamps, so check the official rule rather than relying on a universal number.
What should I do if my passport no longer meets validity rules after ticketing?
Check whether the passport can be renewed before departure and whether the visa or travel authorisation must be transferred, updated or carried with the old passport. Contact the airline before changing passport details and confirm the requirements of every destination and transit country.
Does a child need a separate passport for international travel?
Yes. Each child, including an infant, generally needs an individual passport and any required visa or travel authorisation. The child's ticket name must match the passport.
What consent documents should a minor carry for international travel?
Depending on the destination and family situation, carry a parental consent letter, birth certificate, custody order, guardianship proof and copies of the parents' identification.
Do I need to complete a customs declaration when leaving or entering India?
Customs declarations depend on the goods, currency and allowances involved. Travellers carrying controlled, high-value or declarable items should use the correct channel and retain supporting documents.
How much foreign currency or cash can I carry from India?
Foreign-exchange and customs limits can change and may depend on the form of currency and purpose of travel. Check current RBI and customs guidance and keep authorised purchase records.
Can I take prescription medicine abroad from India?
Yes in many cases, but destination laws may restrict narcotic, psychotropic or injectable medicines. Carry a prescription, doctor's letter, original packaging and only a reasonable quantity.
Can I carry Indian food products to another country?
Destination customs and biosecurity rules can prohibit meat, dairy, seeds, fresh produce or homemade foods. Declare items honestly and check the official import rules before packing.
How should I carry gold or expensive jewellery internationally?
Customs, valuation and declaration rules can apply on departure and arrival. Keep purchase or ownership records and obtain current customs guidance for substantial quantities or high-value items.
Will I have to pay customs duty on electronics brought into India?
Duty depends on the item, value, personal-use allowance and circumstances. Retain invoices and use the appropriate customs channel when goods exceed the permitted allowance.
Is international travel insurance mandatory?
Some destinations or visas require specified medical insurance, while others do not. Even when optional, adequate coverage can reduce financial risk from emergencies, delays or cancellation.
Do I need vaccinations for international travel from India?
Requirements depend on destination, transit history and current public-health rules. Check official health guidance early because some vaccines require advance timing and certificates.
When is a yellow-fever certificate required?
It may be required when travelling from or through a country with yellow-fever risk. The exact rule depends on route, age, medical exemptions and time spent in transit.
Can an airline require a health declaration or medical test?
Yes when required by destination law, public-health measures or the passenger's condition. Check current requirements close to departure because they can change.
Where do I collect baggage when entering another country?
Usually at the first airport where you formally enter and clear customs, but through-transit arrangements differ. Confirm the baggage tag and follow the arrival airport's process.
Can I connect between different airports in the same international city?
Yes, but an airport change is usually landside and requires entry permission, baggage collection and ground transport. Allow substantial time and budget for the transfer.
Is a direct India-Canada flight better than a connecting flight?
A non-stop flight reduces connection and transit-document risk, while a connecting itinerary may cost less or serve more cities. Compare total journey time, baggage, fare rules and passenger comfort.
What should I check when transiting through Dubai, Doha or Abu Dhabi?
Check terminal, connection time, baggage transfer, visa requirements for leaving the airport and any overnight accommodation rules. Gulf connections can be efficient but still require document verification.
Can I travel from India to Canada through the United States?
Only when every traveller has the required United States visa or authorisation for transit and meets Canadian entry requirements. A Canadian visa does not replace US transit permission.
Can I travel from India to the United States through Canada?
Only when the traveller meets Canada's transit requirements in addition to US entry requirements. Check whether a Canadian transit visa or other authorisation is needed.
Changes, cancellations, refunds and complaints
Can I change my travel date after ticketing?
Possibly. Date changes depend on the airline, fare rules and seat availability, and the total cost may include a change penalty, fare difference, tax difference and service charge. Request a written cost breakdown before approving the change.
Can I cancel my flight and receive a refund?
Cancellation and refund eligibility depend on the fare conditions. A ticket may be refundable, partly refundable or non-refundable, while airline penalties, supplier deductions and disclosed agency charges may apply.
How long does a flight refund take?
The timeline depends on airline approval, the original payment method, the booking channel and the fare. Nanak Flights can submit or follow up on an eligible request, but the airline, supplier and payment provider control final processing and settlement.
What are my options if the airline cancels, delays or reschedules my flight?
Contact the airline or Nanak Flights promptly and keep all messages. Depending on the circumstances and applicable DGCA rules, the passenger may be offered an alternate flight, refund, airport assistance or other remedies; extraordinary circumstances and notice periods can affect entitlement.
What happens if I miss my flight or a connection?
Airline no-show rules may cancel the missed sector and can also affect later sectors on the same ticket. A protected connection on one ticket usually offers more assistance than separate tickets, so contact the airline or Nanak Flights immediately rather than buying a replacement before the original itinerary is checked.
How can I complain about an airline or airport in India?
First complain to the airline or airport and keep the reference number, documents and receipts. If the issue remains unresolved, travellers can use the Government of India’s AirSewa grievance platform and any other applicable consumer or regulatory remedy.
Can I correct a spelling mistake before the ticket is issued?
Yes. Review every passenger name before payment and ticketing because corrections are usually easier before issuance. The name should match the travel document exactly.
Can I correct a date of birth or passport-number error after ticketing?
Many airlines allow travel-document details to be updated before check-in, but the procedure and deadline vary. Report the error immediately, provide the correct document and confirm whether the change can be made without reissuing the ticket. An incorrect passenger name is usually treated more strictly.
Can I change the destination after buying a ticket?
Some fares permit rerouting, but the airline may recalculate the ticket and collect penalties and fare difference. Low-cost tickets often require cancellation and a new booking.
Can I change the departure airport on my ticket?
Only if the fare and airline allow a route change. Moving from Delhi to Chandigarh, Mumbai to Pune or another origin is not treated as a simple date change.
Can I upgrade from economy to premium economy or business class?
Yes when upgrade inventory is available through cash, miles, bidding or an airport offer. Check whether baggage, lounge access and change rules are updated after the upgrade.
What happens if the airline moves me to a lower cabin?
Ask for written confirmation and the applicable fare-difference or compensation process. Rights depend on the reason, notice and governing rules.
Can I make a same-day flight change?
Some airlines allow same-day changes for a fee or under flexible fares, subject to seat availability and route restrictions. Request the change before the original check-in or no-show deadline.
Can I change only one sector of a multi-city ticket?
Often yes, but repricing can affect later sectors and fare construction. Obtain a complete revised itinerary and total cost before approving the change.
Can I change the return date after using the outbound flight?
Yes if the remaining ticket permits changes and remains valid. The cost may include a penalty and fare difference based on availability on the new return date.
What happens to the return flight if I miss the outbound sector?
Many airlines cancel remaining sectors after a no-show on the first flight. Contact the airline immediately and do not assume the return booking remains active.
Can I cancel only one passenger from a family or group booking?
Often yes, but the booking may need to be split before one passenger is cancelled or changed. Ask the airline or ticketing agent to protect the remaining travellers, seats and special services, and obtain a written calculation of the refund, penalty or credit for the affected passenger.
Can I receive unused taxes from a non-refundable ticket?
Some government or airport taxes may be refundable when travel does not occur, while carrier charges may not be. Submit a formal request and ask for an itemised calculation.
Will the refund return to the original payment method?
Usually yes, because airlines and agents generally refund to the original card, account or payment channel. Alternative payment may require additional verification.
What if the card used for payment has expired?
The issuing bank may still route the refund to the replacement card or linked account. Contact the bank and provide the airline refund reference if the credit does not appear.
What if the bank account used for payment is closed?
Inform the airline or agent before refund processing where possible. Alternative settlement procedures vary and may require identity, payment and bank-closure evidence.
Should I file a chargeback for a delayed flight refund?
A chargeback is a formal banking dispute and should not be used casually. First document the cancellation, refund promise and follow-up; an improper chargeback can complicate an active booking or refund.
Can I choose a refund instead of an alternate flight after airline cancellation?
Depending on the circumstances and applicable passenger-rights rules, a passenger who does not accept the offered alternative may be entitled to a refund. Keep the cancellation notice and request in writing.
What is considered a significant schedule change?
Airlines define thresholds differently, and passenger rights can depend on timing and impact. Changes to departure time, arrival time, routing, airport or connection should be reviewed against the fare and applicable regulation.
What if the airline changes my flight to another airport?
Check ground-transport impact, connection feasibility and whether the alternate airport is acceptable. Ask for re-accommodation or refund options where the change materially affects the journey.
What happens if an airline stops operating my route?
The airline may offer an alternate service, rerouting, credit or refund according to its policy and applicable law. Act promptly because replacement fares can rise.
What happens if an airline becomes insolvent?
Recovery depends on how the ticket was paid, whether another airline honours it, insurance coverage and insolvency procedures. Contact the card issuer, insurer, airline and ticketing agent immediately.
Can I request a cancellation waiver after a death in the family?
Some airlines consider compassionate waivers with official documents, but approval is discretionary unless the fare or law provides otherwise. Submit the request before travel where possible.
Can I request a medical waiver for flight cancellation?
Possibly. The airline may require a recent medical certificate stating why travel is not possible, and it may offer refund, credit or date change rather than a full cash refund.
Will I receive a refund if my visa is refused?
Only when the fare or airline has a specific visa-refusal provision or grants a waiver. A refusal letter and other documents may be required, and deductions can apply.
What proof should I provide for a duplicate-booking refund request?
Provide both PNRs and ticket numbers, payment receipts, passenger details, identical itinerary information and the time each booking was made. Report the duplication immediately and avoid using either ticket until the airline or issuing agent confirms which reservation will remain active.
What should I do if I booked the wrong travel date?
Contact the airline or Nanak Flights immediately before the fare changes further. Compare amendment cost with cancellation and a new ticket.
Can prepaid baggage be refunded after cancellation?
Add-on refunds depend on the airline and reason for cancellation. Airline-caused disruption may be treated differently from a voluntary cancellation.
Can I receive a refund for a paid seat I did not get?
Request a seat-fee refund when the airline changes the aircraft or cannot provide the purchased seat. Keep the receipt, original seat confirmation and final boarding pass.
Can I receive a refund for a pre-booked meal that was not served?
Submit a request with the booking and payment proof. Eligibility depends on the airline's add-on policy and the reason the meal was unavailable.
How does travel insurance handle a cancelled flight?
Insurance pays only for covered reasons and documented losses under the policy. An airline refund or credit can reduce the amount claimable.
What is an airline credit shell?
A credit shell stores eligible ticket value for future use under specified passenger, route and validity conditions. It is not the same as a cash refund.
Can a flight voucher expire?
Yes. Check the issue date, booking deadline, travel deadline, route restrictions and whether extensions are permitted.
Can I transfer a flight voucher to another passenger?
Usually not unless the voucher terms expressly permit transfer. Many credits remain tied to the original passenger or booking account.
Can I use a credit shell for a family member?
Only if the airline's rules allow it. Confirm passenger-name restrictions before cancelling a cash ticket in favour of credit.
How can I track a pending refund?
Keep the cancellation reference, refund amount, processing date and payment details. Request the airline's refund or ARN reference where applicable and follow up with the bank.
Should I ask for fare rules in writing before cancelling?
Yes. A written calculation should show airline penalty, fare difference, non-refundable components, agency fee and expected refund or credit.
Can I obtain a cancellation receipt?
Yes. Request written confirmation showing the cancelled sectors, date, refund method and deductions for accounting or insurance purposes.
Will I receive a GST credit note after cancellation?
Tax-document treatment depends on the invoice and transaction. Business travellers should request the applicable credit note or revised invoice from the issuing entity.
Why does the airline tell me to contact the travel agent for a refund?
The issuing agent often controls voluntary changes and refunds because it holds the ticketing record. The airline may still handle day-of-travel disruption while directing financial processing to the agent.
What should I do when the agent says the airline has not released the refund?
Ask for the airline submission date, reference number, approved amount and current status. Keep all written records and escalate through the airline and payment channel when necessary.
What evidence should I attach to an AirSewa grievance?
Include the ticket, boarding pass, airline messages, receipts, complaint references, photographs and a clear timeline. State the specific remedy requested.
How long should I wait before escalating an unresolved airline complaint?
Follow the response period stated by the airline or grievance channel and keep the acknowledgement number. Escalate sooner when travel is imminent, a refund deadline is approaching or urgent accessibility needs are affected. Include the original complaint, timeline, supporting documents and the specific remedy requested.
Can I approach a consumer commission for an airline dispute?
Potentially, depending on jurisdiction, limitation periods and the facts. Keep contracts, receipts, correspondence and proof of loss and obtain legal advice where appropriate.
Should I complain about a flight issue on social media?
Social media may attract attention but should not replace a formal written complaint. Avoid publishing passport, PNR, phone, payment or other sensitive information.
Can I claim compensation for a long flight delay in India?
Entitlement depends on the delay, cause, notice, route and applicable DGCA rules. Preserve the actual departure and arrival times and all airline communications.
Must the airline provide meals or a hotel during a delay?
Assistance can depend on delay length, time of day, cause and passenger circumstances. Ask the airline desk for written information about available care.
What are my rights if I am denied boarding because of overbooking?
Passengers who reported on time with valid documents may have rights to alternate travel, refund or compensation under applicable rules. Do not sign away rights without understanding the offer.
Can I claim for a wheelchair damaged by the airline?
Report the damage immediately, obtain a written property report, photograph the equipment and keep repair or replacement estimates. Explain any urgent mobility impact.
What happens if an airline delay causes a missed protected connection?
The airline should review rebooking and assistance under the ticket and applicable rules. Contact the transfer desk before purchasing a replacement independently.
What happens during weather disruption, strikes or airport closure?
Airlines may reroute, reschedule, credit or refund according to the event and applicable rules, but compensation can differ for circumstances outside their control. Keep monitoring official updates and document extra expenses.
Official Travel-Rule References
These references support the regulatory and airport-process topics discussed above. Travellers should always recheck the operating airline and the relevant government authority before travel.
- Ministry of Civil Aviation — Passenger Charter of Rights
- Directorate General of Civil Aviation — Know Your Rights
- AirSewa — Government air-travel grievance platform
- DigiLocker — Acceptance of identity documents at airports
- Ministry of Civil Aviation — DigiYatra policy
- Air India — Documents required for domestic and international travel
- Air India — Restricted baggage and power-bank guidance
Sources last checked: 14 July 2026.
Still have questions?
Email info@nanakflights.in with your route, dates, passenger count, baggage needs and any special requests. Nanak Flights will help you compare suitable available options and understand the ticket conditions before booking.